Location Manager

We are preparing to open a new experience and therefor we are looking for a Location Manager.

As Location Manager, you’re responsible for the day-to-day operations of our experience. You’re the link that keeps everything running smoothly, from guest experience to team dynamics. You’re a visible presence on the floor, leading our hosts and shift leads, coaching on the spot, and making sure every visitor leaves with a big smile. 

What you’ll do 

• Lead daily operations: opening/closing, visitor flow, safety, and presentation. 

• Help the team shine: build schedules, brief, train, and develop. 

• Serve as the first point of contact for hosts and shift leads, enabling them to perform at their best. 

• Delight visitors: ensure every touchpoint is welcoming and clear. 

• Meet weekly with the founders to review improvements and actions. 

• Spot opportunities to optimize processes and service. 

• Communicate fluently in Dutch and English. 

• Work flexibly (including weekends and peak periods). 

Who you are 

• A proactive doer with strong people skills. 

• Experienced in leading teams in hospitality, events/production, museums, or TV/film. 

• Practical, stress-resilient, and detail-oriented. 

• A strong communicator: clear, positive, and to the point. 

• You thrive on pace, service, and a well-run floor. 

What we offer 

• A great workplace in the heart of Amsterdam within a new creative concept. 

• An enthusiastic team with lots of positive energy. 

• Plenty of room for new ideas, learning, and growth. 

• No two days are the same

• Solid employment terms and a market-competitive salary.